Privacy Policy

Privacy Policy

TALR Electrical Services

TALR Electrical Services (“we”, “us”, or “our”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website (www.talres.com.au or related domains), submitting enquiries, or using our services, you agree to the collection and use of your personal information in accordance with this Privacy Policy.

1. What Personal Information We Collect

We may collect the following personal information:

  • Your name

  • Email address

  • Phone number

  • Address or property location

  • Details about your enquiry or project

  • Any other information you provide via contact forms, email, or telephone

We may also collect non-personal information (such as browser type, device, and site usage data) through cookies and analytics tools.

2. How We Collect Information

We collect personal information when you:

  • Contact us through our website

  • Request a quote or service

  • Call or email us directly

  • Use our services

  • Interact with us on social media

We may also collect information from publicly available sources or third parties if it is reasonably necessary for our business functions.

3. Why We Collect Your Information

We collect and use personal information to:

  • Respond to your enquiries

  • Provide electrical services and issue quotes

  • Send invoices or receipts

  • Improve our website and customer experience

  • Comply with legal obligations

We will not use your information for purposes unrelated to our business without your consent.

4. Disclosure of Your Information

We do not sell, rent, or trade your personal information. However, we may disclose your information to:

  • Contractors or subcontractors working on your job

  • IT service providers (e.g., hosting, email)

  • Government authorities when required by law

All third parties are required to protect your information and handle it in line with Australian privacy laws.

5. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Your data may be stored electronically on secure servers or in physical form in locked facilities.

6. Cookies and Website Analytics

Our website may use cookies to enhance your browsing experience. These are small files stored on your device that help us understand user behaviour and improve our services.

We may also use tools like Google Analytics to collect aggregated, anonymous traffic data. You can disable cookies in your browser settings if you prefer.

7. Access and Correction

You may request access to your personal information or ask for it to be corrected if it is inaccurate, out-of-date, or incomplete. Please contact us using the details below.

8. Making a Privacy Complaint

If you have concerns about how we have handled your personal information, please contact us. We will investigate and respond promptly. If you are not satisfied, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

9. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

TALR Electrical Services
Email: admin@talres.com.au
Phone: (08) 6196 0975
Location: Perth, Western Australia